$15.00
Descend into your mornings while the sun Ascends into the sky and enjoy your liquid magic. Scale down your stress and your senses will Soar while you Fall in love with your new mug.
Placing your lips to a simple cup of hot, steaming coffee can make your senses shiver and touch your soul as if it was pure magic. Featuring the titles of L.R. Friedman’s Blaze Legacy Series, this awesome mug can be an amazing addition to your cupboard and a great companion while your journey into your new Era.
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The following are the terms and conditions that make up our Shipping Policy.
Domestic Shipping
Shipping and Handling Time
All orders are processed within 5-7 business days of receipt. Orders are not shipped or delivered on Sundays or holidays.
If we are experiencing a high volume of orders, please allow for 2 additional days for processing and transit. If there will be a significant delay in shipment of your order, e.g. three days or more, we will contact you via email or phone.
Shipping Rates & Delivery Estimates
All shipping charges for your order will be calculated and displayed at checkout.
Shipment method | Estimated delivery time | Shipment cost |
USPS Standard | 3-5 business days | $5.00 |
USPS Priority | 2 business days | $19.95 |
USPS Overnight * | 1-2 business days | $100 |
*You MUST contact Keri Ann Designs IMMEDIATELY if you need overnight or priority shipping as most items are made to order so these options may not be available for overnight shipping. Please note that overnight delivery is only available for orders with delivery addresses within the continental United States.
Delivery delays may occasionally occur, but tracking numbers and updates will be provided with every order. Feel free to contact us with any questions if your confirmation email doesn’t contain the information you need.
Shipping To P.O. Boxes Or APO/FPO Addresses
We ship to all addresses within the U.S., U.S. Territories, and APO/FPO addresses.
Shipping Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
Keri Ann Designs is not responsible for any customs and taxes applied to your order. All tariffs, duties, taxes, and fees imposed during or after shipping are the sole responsibility of the buyer.
Damaged Products
Keri Ann Designs is not responsible or liable for any products damaged or lost during shipping. If your order arrives damaged, please contact the shipment carrier to file a claim.
Save all packaging materials and damaged products before filing a claim.
International Shipping
We currently only ship APO. Please contact our customer support team if you need more information or have questions.
We work to ensure our customers are satisfied with their purchases. If you are unhappy with your purchase [for any reason], we’ll be happy to return or exchange the product within 3 days of purchase for an exchange or store credit.
To make a return:
Please note that we cannot accept returns or exchanges of clearance or custom items.
To return a product, please contact us immediately. Send the product back to us via mail or shipping company, along with proof of purchase and your details. We will send a confirmation email once we have received your returned item(s). Customers are responsible for all shipping costs, along with a restocking fee of $5.
For customer support or additional questions, you can contact us at designs.keriann@gmail.com
Returns
Custom Orders
Everything Else:
Cancellations:
Please remember: This isn't Amazon or Target. This is a small online business.
Be kind. Always.
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