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Shipping Policy
We endeavor to ship all orders the business day after they are placed. We use USPS as our primary method of shipping. If you require your item by a certain date, please send us an email and we will do our best to make sure your item arrives when you need it.
We do not not guarantee shipping times as they are out of our control, but we are here for the customers and maintain the responsibility to get your items to you in a timely manner and in new condition. If your item arrives excessively late or damaged, please send us an email with pictures of any damage and we will try to make it right.
During the holidays, we will publish a specific date after which we do not expect any items to arrive before Christmas. We will still do our best to ship out what we can on time, but will not guarantee delivery before Christmas beyond the dates published by USPS.
Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Even after 30 days, we may still honor your return request. We are here for the customers, so please just ask.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. If you do not have a receipt or proof of purchase or you received your item as a gift, we may be able to verify your purchase by matching the email, or shipping address with the original order and honor your request. Please just ask us.
To start a return, you can contact us at aviatorfuelllc@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Depending on the reason for the return, you may be asked to pay shipping for the return or for a replacement item.
You can always contact us for any return question at aviatorfuelllc@gmail.com.
Cancellation Policy
Orders may be cancelled anytime before shipping for no fee. After the item has shipped, please see our refund policy. Contact us as soon as possible to cancel you order as we may be able to intercept the package before it ships.
Returns or exchanges may be charged return shipping for the exchange. Exchanges that are our error are of course free of charge.
