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A Military Spouse Owned & Operated Company

Charliemadison Originals

Joined Spouse-ly: 1 year 9 months ago

Founded by a military spouse and named after her daughters, Charliemadison Originals helps military families tell their unique story through everyday jewelry that honors each season and transition of military life. Made by a military family for military families, our meaningful jewelry empowers you to stay focused on the moments that matter, keeps you connected to your family and friends near and far, and reassures you that you’re not alone during the uncertainty of military life. Our motto – everyday reminders that every day matters® – is your guiding light to remind you that your sacrifices as a military family matter. And our mission is one of giving back – we are proud to honor the three generations of our family who served by donating 5% of your purchase to organizations that support military service members and their families.

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About Charliemadison Originals

Joined Spouse-ly
1 year 9 months ago


View Seller Policies

Founded by a military spouse and named after her daughters, Charliemadison Originals helps military families tell their unique story through everyday jewelry that honors each season and transition of military life. Made by a military family for military families, our meaningful jewelry empowers you to stay focused on the moments that matter, keeps you connected to your family and friends near and far, and reassures you that you’re not alone during the uncertainty of military life. Our motto – everyday reminders that every day matters® – is your guiding light to remind you that your sacrifices as a military family matter. And our mission is one of giving back – we are proud to honor the three generations of our family who served by donating 5% of your purchase to organizations that support military service members and their families.

Vendor Policies

Shipping Policy

  • We’re so excited for you to get your new piece of jewelry (or for it to arrive in the hands of your favorite gal)!
  • Most in-stock pieces ship from our Maryland studio via USPS within 3-5 business days.
  • Shipping is FREE for all orders.

Refund Policy

  • We want you to be completely delighted with your Charliemadison Originals purchase. If by chance you’re not satisfied, we’ll be happy to help.
  • Charliemadison Originals accepts the return of unworn and undamaged jewelry within 30 days of the purchase date.
  • Returns received within 30 days of the purchase date are eligible for a refund to the original payment method.

Cancellation Policy

Cancellation

  • If you happen to change your mind about your order, please send us a note within 24 hours of your purchase. We’ll refund your order amount to the original payment method.
  • If your order has already shipped, however, you can return it by following our return policy. 

Returns

  • Returns received within 30 days of the purchase date are eligible for a refund to the original payment method.
  • Please allow 2-3 business days for the return to arrive at our studio within the 30-day window.
  • Jewelry must be in its original packaging to be eligible for a return.

Gift Returns

  • If your return was a gift and is a currently stocked item, we’ll issue a shop credit.

Exchanges

  • If you wish to exchange one style for another, please return your original order for a refund (excluding shipping fees) to the original payment method, and use that to purchase a new item.
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