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A Military Spouse Owned & Operated Company

Kiley Elyse Creations

Joined Spouse-ly: 1 year 8 months ago

Welcome to KEC, we are so happy you are here! Shop our small batch and one of a kind bracelets to complete your everyday outfit or to accessorize a new favorite look. Each bracelet is a handmade, original design. We specialize in stretch bracelets for a stylish grab and go accessory while also creating traditional wired bracelets with gemstones, agates, and more!

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About Kiley Elyse Creations

Joined Spouse-ly
1 year 8 months ago


View Seller Policies

Welcome to KEC, we are so happy you are here! Shop our small batch and one of a kind bracelets to complete your everyday outfit or to accessorize a new favorite look. Each bracelet is a handmade, original design. We specialize in stretch bracelets for a stylish grab and go accessory while also creating traditional wired bracelets with gemstones, agates, and more!

Vendor Policies

Shipping Policy

Our policy is for 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To return your product, you should mail your product to: 22175 Romanus DR, Leonardtown, MD 20650

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Refund Policy

Returns

Please contact us directly if there is any issue with your purchase. We want our customers to be completely satisfied with your bracelets.

Our policy is for 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase with your order number. The refund will be processed through your original payment method.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at kileyelysecreations@gmail.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at kileyelysecreations@gmail.com and send your item to: 22175 Romanus Dr, Leonardtown, MD, 20650, United States

Shipping
To return your product, you should mail your product to: 22175 Romanus Dr, Leonardtown, MD, 20650, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item(s) over $25, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Cancellation Policy

Exchange policy.

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