Kouao Books
Joined Spouse-ly: 1 year 5 months ago
Welcome to Kouao Books where all of our books are made with the little ones in mind. We provide quality coloring and activity books, as well as fun children’s stories. Here at Koauo Books, we want learning to be FUNdamental. A purchase from us is an opportunity to help a child at our local children’s hospital, as we donate 5% of all sales at the end of each quarter. Thank you for visiting our shop!
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Welcome to Kouao Books where all of our books are made with the little ones in mind. We provide quality coloring and activity books, as well as fun children’s stories. Here at Koauo Books, we want learning to be FUNdamental. A purchase from us is an opportunity to help a child at our local children’s hospital, as we donate 5% of all sales at the end of each quarter. Thank you for visiting our shop!
Shipping Policy
Normal Shipping Times are between 3 - 7 days. If you do not receive your products in that time period, please contact info@kouaobooks.com with your Order number.
Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at kouaobooks@hotmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at kouaobooks@hotmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Cancellation Policy
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
