Love and Lettering by Katie
Joined Spouse-ly: 3 years 3 months ago
Hey there! Welcome to my shop! I’m so glad you’re here!
I’m Katie, and I’m an Air Force wife, a mom to two wild and crazy boys, a dog mom, as well as a registered nurse. I offer a wide variety of home decor, stickers, clothing, seasonal gifts and decorations, and more. I welcome your custom requests – please send me an inquiry, and I would be happy to see how I can help turn that vision into a reality.
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Hey there! Welcome to my shop! I’m so glad you’re here!
I’m Katie, and I’m an Air Force wife, a mom to two wild and crazy boys, a dog mom, as well as a registered nurse. I offer a wide variety of home decor, stickers, clothing, seasonal gifts and decorations, and more. I welcome your custom requests – please send me an inquiry, and I would be happy to see how I can help turn that vision into a reality.
Shipping Policy
Each individual item listing gives an estimated shipping time. Due to the custom nature of each order, some items can take 1-2 weeks to create and then ship. Items that I have on hand will be processed and shipped within 2-3 business days. Please consult each listing to see approximate shipping time. Please note that shipping times will be longer when shipping APO.
I will also try to recycle some shipping materials if I can to pad fragile items because I feel it’s important to reduce, reuse, and recycle where I can.
Refund Policy
Refunds can be issued on non-custom orders provided that the item is returned without damage and in its original packaging. Buyer is responsible for shipping items for a return.
There are no refunds or exchanges on custom orders as I will be in contact with you during the design and creation process to make sure you are happy with your custom item.
If an item is damaged in shipped by the shipping provider, please send me a message as soon as possible with pictures.
Cancellation Policy
Orders may be cancelled within 24 hours of initial placement with no fee.
Custom orders cannot be cancelled or returned once you have approved your design.
Non-custom items such as stickers can be exchanged provide the item is not damaged and is returned in its original packaging. Buyer is responsible for shipping in returns or exchanges.
If you have an issues or concerns with your order, I encourage you to reach out as soon as possible.
