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A Military Spouse Owned & Operated Company

Joined Spouse-ly: 2 years 11 months ago

Luxurious Ambience is a luxury handmade candle company. Hand crafted with love and filled with coconut soy or apricot cream wax, our products are free from toxin, paraben, phthalate. Our products will put you in a luxurious ambience to enhance your inner peace.

Hey Friends! My name is Ebonie, the creator of Luxurious Ambience. I am originally from Shreveport LA but I grew up in Warner Robins GA. I am also a military spouse and currently living in Virginia with my husband and two sons. I am also a part time esthetician and content creator who has a passion and love for candle making. I hope you love my products as much as I do, I pour so much love into each product and I truly believe it will enhance your inner peace.

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About Luxurious Ambience

Joined Spouse-ly
2 years 11 months ago


View Seller Policies

Luxurious Ambience is a luxury handmade candle company. Hand crafted with love and filled with coconut soy or apricot cream wax, our products are free from toxin, paraben, phthalate. Our products will put you in a luxurious ambience to enhance your inner peace.

Hey Friends! My name is Ebonie, the creator of Luxurious Ambience. I am originally from Shreveport LA but I grew up in Warner Robins GA. I am also a military spouse and currently living in Virginia with my husband and two sons. I am also a part time esthetician and content creator who has a passion and love for candle making. I hope you love my products as much as I do, I pour so much love into each product and I truly believe it will enhance your inner peace.

Vendor Policies

Shipping Policy

PROCESSING TIME:
Time needed  to prepare an order for shipping 2-3 business days.

SHIPPING TIMES:
 
3-7 business days after your order has shipped. We normally like to get orders out in 1-3 business days if we can.

In the summer time I only ship Monday-Wednesday due to the heat, I wouldn’t want your lovely order to be sitting in a hot truck for days. If you place your order Wednesday after 12pm your order will be shipped out that following Monday! 

Just know I am a one woman show! ☺️ I ask you all to be patient with me as I will do my best to ship your items out in a timely manner. Delivery time will depend on the postal service. Once the package is scanned by the post office Luxurious Ambience has no control over how long the package will take and arrive. Luxurious Ambience is not liable or responsible for any delays, re-routes, or failed deliveries of your package. 

However, I always want to make sure you receive the items you paid for so please don’t hesitate contact me at luxuriousambience@gmail.com if you ever have any concerns with the status of your order.

Refund Policy

REFUND POLICY

UNFORTUNATELY WE DO NOT OFFER REFUNDS BUT WE CAN DO EXCHANGES! 

For damaged products, please contact us at the customer service email below to arrange a refund or exchange.        

Questions. If you have any questions concerning our return policy, please contact us at:

luxuriousambience@gmail.com

Cancellation Policy

Please note, you will be responsible for all exchange shipping charges. We strongly recommend that you use a trackable method to mail your return. 

After receiving your exchange and inspecting the condition of your item, and after our approval of the requested exchange we will process your exchange. Please allow at least seven (7) days from the receipt of your item to process your exchange. We will notify you by email when your exchange has been processed.   

Questions. If you have any questions concerning our return policy, please contact us at:

luxuriousambience@gmail.com

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